Everything comes to one address: hello@mrscooty.com. There is no contact form, because a form would mean collecting data we have no reason to hold.
What is genuinely useful
- A correction with numbers. If the range calculator says 32 km and you measured 26 km on a known route, tell us the route, the speed, the weather and the pack size. That is how coefficients get better.
- A tool request. Say what question you are trying to answer, not just what the tool should be called — the question usually suggests a better design.
- A broken thing. Which page, which browser, and what you expected to happen.
- A disagreement about method. The formulas are published precisely so they can be challenged.
What we cannot help with
- Diagnosing a specific scooter fault remotely — a forum with owners of your exact model will do better.
- Recommending a scooter to buy. We publish no affiliate links and keep no shortlist.
- Confirming whether a modification is legal where you live. Local rules change constantly; ask your local authority.
- Battery pack repairs. If you are unsure about a lithium build, buy a finished pack.
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This is a small, independent site rather than a company with a support desk. Corrections that arrive with data get answered first, because they improve the tools for everyone.